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MCCC Blog

Click Here to submit an article for our blog. 
Note: The views and opinions expressed here are those of the authors and do not necessarily reflect the position of the Morris County Chamber of Commerce.

Rethinking IT: How Managed Services Can Elevate Your Business

5/22/2025

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By Gennifer Biggs, Exigent Technologies
​​In a business climate defined by complexity and constant change, technology is both a powerful tool and a potential bottleneck. That’s why it’s common for growth-minded small and midsize businesses to explore the advantages of partnering with a managed services provider (MSP). Whether you’re wrestling with recurring IT issues, overwhelmed by cybersecurity, or simply seeking alignment between technology and your strategic goals, managed services can be a transformative solution.

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Motivating the Next Generation: How Training Drives Performance Across a Multigenerational Workforce

5/22/2025

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By Crothers Consulting
​
In today’s workplace five generations often work side by side. That creates a dynamic environment with diverse perspectives and talents, yet it also comes with challenges. One of the most common questions we hear from clients is, “How do we motivate and engage our younger employees?” The answer lies in thoughtful development. The younger generation isn’t lacking drive, they’re looking for direction. 

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Is Co-Managed IT Right for Your Business? Key Tips to Decide

5/19/2025

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By Gennifer Biggs, Exigent Technologies
As technology becomes more critical—and more complex—many organizations find themselves at a crossroads as their business expands. Perhaps they have outgrown fully managed IT services [https://www.exigent.net/assurance] and have decided to hire an internal IT person, but can’t afford a large enough internal team to handle all the company’s tech needs. Or, they have in-house IT staff, but the team is overwhelmed and needs help. That’s where co-managed IT services come into play.

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Wait! Don’t Plug That In!

5/6/2025

 
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By Gennifer Biggs, Exigent Technologies
​

As we head into summer vacation season, let’s talk about the hidden dangers of “juice jacking,” a silly name for stealing data from a device such as a laptop or mobile phone while it’s being charged using a public USB or USB-C charging station. Cybercriminals load malware onto those public USB ports, turning a charging stop in an airport, hotel room, or restaurant into an opportunity for hackers to lock your device or steal personal data!

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From Check-the-Box to Culture Shift: A Smarter Approach to Manager Training & Development

4/17/2025

 
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By Stephanie Licata, Crothers Consulting
​​ “The manager is the single most important person in your organization.” – Gallup, It’s the Manager 
When it comes to leadership development, most organizations are investing in classroom-style workshops, daylong seminars, or one-size-fits-all programs that check the training box. But if you’ve ever found yourself wondering, “Why aren’t our managers applying what they’ve learned?” - you’re not alone. 

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Managers Don’t Make Sales

3/27/2025

 
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By Cal Thomas, Sandler Training Morristown
Many sales managers earn their promotions from within the sales team—not necessarily as the top performer, but as someone consistently among the best. They’re also often proficient in handling weekly administrative tasks. These are valuable traits, but they aren’t the primary measure of a manager’s success. A sales manager’s main role isn’t to make sales but to develop their team’s ability to sell—including taking over the deals they once closed themselves.  For many, this shift is challenging. 

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Lead to Win: Strengthening Your Market Position with Stronger Leadership

3/27/2025

 
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By Laura Crothers, Crothers Consulting
“Your collective leadership is only as good as your weakest leader."  I heard this statement over 15 years ago at a leadership development conference, and it hit me like a brick. At the time, I was part of a small leadership team. One leader stood out—not for the right reasons. He was technically brilliant but struggled as a people leader; high turnover in his department, micromanaged employees afraid to speak up and peers who dreaded meetings with him because of his argumentative nature. Yet, we tolerated it because of the “value” he brought and the results he delivered. 

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10 Steps to Enhance Cybersecurity

2/28/2025

 
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By Gennifer Biggs, Exigent Technologies
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Whether your business is a small retail store or a midsized family law practice, cybersecurity is paramount to safeguarding assets and operations against sophisticated threats that disrupt and derail your organization. This quick guide outlines 10 essential steps to assess and fortify your cybersecurity posture, creating organizational resilience.

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Sales Leaders Act - They Don't React!

2/20/2025

 
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By Cal Thomas, Sandler Morristown
Great sales leadership isn’t about dictating outcomes; it’s about guiding change through collaboration. As sales leaders, we often encounter resistance when introducing new strategies. What sets proactive leaders apart is their ability to navigate these situations with empathy, curiosity, and clarity. Let’s consider the following story:

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Reassessing and Re-engaging With Your Team

2/20/2025

 
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By Karen J. Williams, Crothers Consulting
With the new year under way, we believe this presents an opportunity for business leaders to re-engage with their employees and position your organizations for strength. Here are some considerations and our related services to support you in this effort.

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Find Your Purpose: How Your 'Why' Fuels Sales Growth and Fulfillment

1/23/2025

 
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By Cal Thomas, Sandler Morristown
Why Your "Why" Matters: The Key to Sales Success in 2025 
David Sandler, the founder of our company, taught that success isn’t just about hitting quotas or closing deals; it’s also about adapting to challenges, growing personally and professionally, and finding fulfillment in your work. This multi-dimensional understanding of success is worth examining closely in the month of January, as we launch a new year, set new goals, and face new challenges. And that means stepping back and taking the time to ask ourselves an important question: Why do we do what we do each working day? 

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Reflection and Planning: Setting the Stage for Growth

1/23/2025

 
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By Laura Crothers, Crothers Consulting
​As we step into a new year, there’s something powerful about taking a moment to pause and reflect. In the rush of daily tasks and deadlines, it’s easy to keep moving forward without stopping to take stock of where we’ve been. But I’ve found that the most meaningful growth—both for individuals and organizations—happens when we take the time to reflect on the past and thoughtfully plan. 

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What a Potential TikTok Ban Means for YOUR Business

1/15/2025

 
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By Amanda Hollenbeck, Blue Cat Marketing
TikTok has been all over the news lately, with talks of bans and restrictions happening in different parts of the world. Whether you’re obsessed with TikTok, post there regularly, or have never even opened the app, one thing’s for sure: this could impact your business. Maybe you’re thinking, “I’m not on TikTok, so why should I care?” Here’s the deal: What happens to a platform as big as TikTok sends shockwaves through the digital space. It’s not just about losing an app; it’s about what this shift means for social media, marketing, and how businesses like yours connect with customers. Let me break it down.

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Mastering Business Continuity: 4 Essential Steps

11/27/2024

 
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By Gennifer Biggs, Exigent Technologies
The statistics are clear: When a major disruption impacts an organization, 40% of small businesses never reopen, and an additional 25% that manage to reopen end up failing within the year. That means safeguarding your company against disruptions is not merely a matter of choice; it's a strategic imperative. While backup and disaster recovery (BDR) solutions are vital components, they represent only a segment of the broader framework known as business continuity planning (BCP). 

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Accelerate Deal Velocity .... by Driving Success Through Action and Collaboration

10/24/2024

 
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By Cal Thomas, Sandler Morristown
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Let’s talk about a mindset that can quickly accelerate your sales cycle: a bias toward action. An action bias can break down barriers, foster stronger collaboration, and drive measurable increases in deal velocity for every salesperson on the team. This kind of mindset assumes that doing something is better than doing nothing, that taking the initiative is better than waiting for permission or the perfect conditions. We live in an imperfect world, and that means that assuming bias toward action is a key to success in sales—and in our broader professional journey.

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Sales Leaders: Are You Filling the Right Skill Gap?

9/19/2024

 
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By Cal Thomas, Sandler Morristown

​To optimize team performance, it’s essential that sales leaders understand the difference between cohort skill gaps and individual skill gaps.
 
By understanding and addressing these gaps strategically, sales leaders can drive better results. 

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Succession Planning in a Family Business

9/19/2024

 
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By Deb Wijnberg, Crothers Consulting
Succession planning is a critical aspect of any business, but it takes on a unique level of importance and complexity in family-owned enterprises. Unlike publicly traded companies where leadership changes may involve professional executives with no emotional ties to the business, the family businesses we work with intertwine personal relationships with professional roles. The process of transitioning leadership requires careful planning, clear communication, and an understanding of both business and family dynamics.  

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For Sales Professionals - Don’t Put Out the Fire Too Early

8/22/2024

 
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By Cal Thomas, Sandler Morristown
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Here’s a gut-check question for sales leaders: When salespeople come to you with a problem, is your first instinct to hand them the solution? Is that your default setting: simply putting out whatever fire the rep identifies for you? Because you think doing so will save time? 
 
Or … do you look for ways to create an adult-to-adult conversation that empowers them to find their own solution to whatever issue they’re facing? 

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The Benefits of a Trust Based Culture

8/22/2024

 
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by Alwyn Dias, Crothers Consulting
Building a trust-based culture within a company requires intentionality, consistent communication, and an environment where transparency, accountability, and respect are valued.   
A trust-rich culture boosts employee satisfaction and allows for stronger retention.  A recent report that said high-trust organizations see 74% less stress, 106% more energy at work, 50% higher productivity, and 76% more engagement among employees compared to low-trust companies.   

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The New Type A Knows How to Bridge the Gap by Between Health and Success

8/22/2024

 
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By John Allen Mollenhauer “JAM” Performance Lifestyle® Insights, Founder the REGENUS CENTER. 

Hey, All, You Type A’s: The New Type A Knows How to Bridge the Gap by Between Health and Success - In today’s fast-paced world, where high achievement is often synonymous with relentless work ethic, it’s easy to fall into the trap of thinking that success requires sacrificing your health and living constantly tired. But what if I told you that the key to true, sustainable success isn’t about pushing harder but about performing smarter? 

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For Sales Professionals, Drama = The Opposite of Keeping Pace with Change

7/18/2024

 
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By Cal Thomas, Sandler Morristown
​Have you ever been thrown a new situation on the job, or been asked to deal with a sudden development or requirement that you didn’t understand at first? Have you ever been confronted with an unexpected change that affected your ability to connect with, and deliver value to, a prospect? Have you ever felt like a buyer, a colleague, or a superior dumped a problem in your lap, a problem you really didn’t feel ready to solve? We all have. Now comes the tough follow-up: Were you ever tempted, even for a moment, to respond to the new situation you faced from one of these three points of view? 

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Two Simple Sandler Questioning Rules That Improve Closing Ratios

4/25/2024

 
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By Cal Thomas, Sandler Morristown
As sales professionals, it’s our job to determine our prospective buyer’s pain. How? By asking the right questions at the right time and in the right way. When we do this, our closing ratios improve. When we don’t, those same ratios get worse. Of course, we all want better closing ratios. That means we will want to start from the position that there is no room in our world for mind-reading.  

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Embracing Generational Diversity: A Manager's Guide

4/25/2024

 
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Published by Crothers Consulting, April 2024
​In today's evolving workforce, managers are faced with a unique challenge: leading teams comprised of Baby Boomers, Gen X, Millennials, and Gen Z.  

​Each generation brings its own set of strengths, perspectives, and communication styles, resulting in a unique mix of experience within the team. 

Read More

Sell Like You Don’t Need the Business

3/21/2024

 
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By Cal Thomas, Sandler Morristown
You may have heard the old saying that 90 percent of success happens between the ears. That’s easy enough to say. But what does putting this principle into practice really mean? What does it look like when it shows up, in a discussion with a prospective buyer, as part of who we really are?

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What Is Your Buyer’s Journey – And How Does It Affect Your Selling Strategy?

2/22/2024

 
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By Cal Thomas, Sandler Morristown
Not all buyers have the same priorities … but sometimes we make the mistake of imagining they do. The buyer’s journey has certain discrete stages. It’s our responsibility as sales professionals to understand these stages, identify the priorities that connect to each stage, and then adapt to those priorities. ​ An important early stage of this journey is called Engagement. This is where buyers start talking about what they think they need. 

Read More
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    Please Note: The views and opinions expressed here are those of the authors and do not necessarily reflect the position of the Morris County Chamber of Commerce.
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