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MCCC Blog

Click Here to submit an article for our blog. 
Note: The views and opinions expressed here are those of the authors and do not necessarily reflect the position of the Morris County Chamber of Commerce.

Four Smart Business Resolutions to Start Stronger in the New Year

12/18/2025

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By Gennifer Biggs, Exigent Technologies
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A new year brings fresh goals — growth targets, operational improvements, and a renewed focus on efficiency. Yet one area many small and midsize businesses still approach reactively is technology. Too often, technology decisions are made in response to problems instead of as part of a broader business strategy. The most successful organizations flip that script. They treat technology as a growth enabler, not just a utility. As we head into the new year, here are four practical business resolutions that can help small business leaders strengthen security, control costs, support their teams, and build a more resilient foundation for growth.

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The Listening Mistake That Costs Salespeople Deals, Renewals & Trust

12/18/2025

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By Cal Thomas, Sandler Northern New Jersey
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Mark walked into his quarterly review meeting confident and optimistic. That confidence faded fast.
His client opened with a simple, alarming statement: “We have been having some real issues with our current service.” Mark kept a polite smile, but inside he panicked. This was a major account. Losing it would hit his numbers, his reputation, and his confidence. Instead of slowing down and exploring what the client meant, Mark leaped into problem solving mode. He talked fast, offered solutions based on guesswork, and outlined upgrades and fixes he hoped would restore confidence.
He imagined he was showing leadership. What he actually showed was that he was not listening.

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Business Resilience: The Overlooked Key to Cybersecurity

10/31/2025

 
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By Gennifer Biggs, Exigent Technologies
In today’s always-on, digital world, cybersecurity gets plenty of attention and rightfully so. But protecting your business from threats isn’t just about firewalls and antivirus software. It’s about resilience. And that resilience depends heavily on something many organizations overlook: a strong, tested, and adaptable business continuity plan. At its core, business continuity is the strategy that ensures your organization can keep functioning—or recover quickly—during and after a disruption. And that makes it a fundamental component of your cybersecurity strategy, not a separate checklist.​

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Parent, Adult, Child: How Transactional Analysis Shapes Buying Decisions

10/30/2025

 
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By Cal Thomas, Sandler Training Morristown
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What truly motivates buyers to buy? According to Transactional Analysis - the psychology framework at the heart of the Sandler Selling System - the answer begins with the Child ego state.  Why does the child matter in buying decisions? The Child represents the emotional core of decision-making. It’s the six-year-old inside every prospect who says, “I want this,” or “I don’t want that.”

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Mergers Don’t Fail on Paper, They Fail with People.

10/30/2025

 
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By Alwyn Dias​, Crothers Consulting
When I’m brought into a merger or acquisition, I can almost always tell within the first few meetings whether the deal will thrive or struggle. Behind every merger or acquisition are people, cultures, and leadership teams that ultimately determine whether the deal succeeds or fails. 
 
The truth is many mergers fail not because of poor strategy, but because of poor leadership integration and cultural misalignment. That’s where HR’s role becomes mission critical. 

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When Is It Time to Rethink Your MSP Relationship?

10/15/2025

 
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By Gennifer Biggs, Exigent Technologies
In today’s competitive environment, your technology partner isn’t just a vendor — it should be a strategic ally. But what if the MSP you rely on is no longer serving your goals as your organization evolves? Here are seven key signals that it might be time to explore a change.

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Cybersecurity Training That Actually Works for Small Businesses

9/25/2025

 
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By Gennifer Biggs, Exigent Technologies
Cybersecurity headlines are hard to miss. From ransomware shutting down hospitals to data breaches costing millions, the message is clear: Cyberattacks are not an IT problem, they’re a business problem. For small and midsize businesses—the backbone of our regional economy—the risk is even greater. Without the deep pockets of enterprise players, one breach is often all it takes to close a business forever. Here’s the good news: The most powerful defense isn’t necessarily expensive software or innovative tools. It’s your people. 
​

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How Your Sales Mindset Shapes Success

9/24/2025

 
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By Cal Thomas, Sandler Training Morristown
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When you think about the marketplace in which you sell, what’s your first instinct? Do you see an abundant universe of untapped potential? Or do you view it as a world of scarcity, opposition, and limited opportunity? 
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Your answer points directly to the “Attitude” corner of Sandler’s famous Success Triangle—your self-concept. 

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Are You Leading or Stuck in Reactive Tendencies?

9/24/2025

 
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By Deb Wijnberg​, Crothers Consulting
​Your calendar is packed. You’re firefighting issues, reviewing details, jumping into team discussions, even rewriting project docs yourself. You’re busy, really busy. But are you truly leading?  Many leaders unintentionally fall into Reactive Tendencies, patterns of behavior that feel productive in the moment but ultimately limit effectiveness, disempower teams, and lead to burnout. 

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Collaboration Is the New Partnership: Why Co-Managed IT Is a Smart Move for Growing Businesses

8/27/2025

 
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By Exigent
For many small and midsize businesses, technology is the foundation of day-to-day operations, customer service, growth, and gaining a competitive advantage. But as organizations evolve—adding internal tech talent or pursuing complex digital goals—the traditional “fully outsourced” IT model may no longer be the perfect fit.  That’s where co-managed IT comes in.

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Unlocking Sales Success in Uncertain Times: Why Top Reps Start with the Buyer’s Inner Child

8/27/2025

 
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By Cal Thomas, Sandler Training Morristown
“We had verbal agreement… now it’s radio silence.”
Sound familiar? You’re not alone. During periods of economic uncertainty, even strong buying signals can vanish overnight. Buyers suddenly become hesitant, delay decisions, or hide behind committees. So, what’s really going on? Let’s go beyond surface objections and look at what’s happening psychologically when your prospect pulls back. The answer lies in a time-tested framework called Transactional Analysis (TA)—and it’s a tool every high-performing sales rep should master.

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Managing Our Time vs Managing our Priorities!

7/25/2025

 
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By Jim Beamesderfer, JB Strategic Solutions
How many times have you thought to yourself – “I wish I had more time!” We have all done it, I am sure. Well, we cannot create more time, but we can manage our time, which is really that we can manage our priorities. In John Maxwell’s book, “Today Matters,” he covers the “Daily Dozen” as he calls them – twelve daily practices to guarantee tomorrow’s success. One of those is PRIORITIES. Prioritize your life by giving focus and energy to those things that yield the highest return. 


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Defend Your Revenue: Use the KARE Model to Retain Key Accounts

7/24/2025

 
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By Cal Thomas, Sandler Training Morristown
​
When the economy tightens and uncertainty rises, sales professionals face new challenges:
 👉 Cost-cutting mandates
 👉 Increased pressure on vendors
 👉 A fragile grip on client loyalty
In these moments, one strategy rises above the rest: protecting your key accounts

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15 Lessons in 15 Years: What We’ve Learned About Leadership, People, and Growth

7/24/2025

 
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By Laura Crothers, Crothers Consulting
This July marks 15 years since I took a leap of faith and started Crothers Consulting. What began as a solo venture built on passion, trust, and a drive to make small and middle market HR more strategic has grown into a thriving team of professionals who are just as committed to leadership development, culture, and strategic growth as I am. In celebration of this milestone, I’m sharing 15 lessons I’ve learned along the way. 

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Put More Money in the Bank with Managed IT Services

7/21/2025

 
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By Gennifer Biggs, Exigent Technologies
In the realm of business operations, balancing costs with productivity is a never-ending struggle. Finding an affordable, reliable way to handle IT support can be a tall order. For small to mid-sized businesses, nonprofits, or even schools, a managed IT services provider (MSP) offers opportunities for cost reduction, driving more effective business operations and creating a predictable technology line item. 

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Future-Proofing Your Workforce: How to Empower Busy Managers

6/26/2025

 
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By Laura Crothers, Crothers Consulting
If there’s one constant in today’s business landscape, it’s change and it’s happening faster than ever. From shifting customer expectations to hybrid workplaces, AI innovations, and economic uncertainty, leaders across industries are asking the same question: How do we prepare our people for what’s next? 

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Rethinking IT: How Managed Services Can Elevate Your Business

5/22/2025

 
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By Gennifer Biggs, Exigent Technologies
​​In a business climate defined by complexity and constant change, technology is both a powerful tool and a potential bottleneck. That’s why it’s common for growth-minded small and midsize businesses to explore the advantages of partnering with a managed services provider (MSP). Whether you’re wrestling with recurring IT issues, overwhelmed by cybersecurity, or simply seeking alignment between technology and your strategic goals, managed services can be a transformative solution.

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Motivating the Next Generation: How Training Drives Performance Across a Multigenerational Workforce

5/22/2025

 
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By Crothers Consulting
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In today’s workplace five generations often work side by side. That creates a dynamic environment with diverse perspectives and talents, yet it also comes with challenges. One of the most common questions we hear from clients is, “How do we motivate and engage our younger employees?” The answer lies in thoughtful development. The younger generation isn’t lacking drive, they’re looking for direction. 

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Is Co-Managed IT Right for Your Business? Key Tips to Decide

5/19/2025

 
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By Gennifer Biggs, Exigent Technologies
As technology becomes more critical—and more complex—many organizations find themselves at a crossroads as their business expands. Perhaps they have outgrown fully managed IT services [https://www.exigent.net/assurance] and have decided to hire an internal IT person, but can’t afford a large enough internal team to handle all the company’s tech needs. Or, they have in-house IT staff, but the team is overwhelmed and needs help. That’s where co-managed IT services come into play.

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Wait! Don’t Plug That In!

5/6/2025

 
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By Gennifer Biggs, Exigent Technologies
​

As we head into summer vacation season, let’s talk about the hidden dangers of “juice jacking,” a silly name for stealing data from a device such as a laptop or mobile phone while it’s being charged using a public USB or USB-C charging station. Cybercriminals load malware onto those public USB ports, turning a charging stop in an airport, hotel room, or restaurant into an opportunity for hackers to lock your device or steal personal data!

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From Check-the-Box to Culture Shift: A Smarter Approach to Manager Training & Development

4/17/2025

 
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By Stephanie Licata, Crothers Consulting
​​ “The manager is the single most important person in your organization.” – Gallup, It’s the Manager 
When it comes to leadership development, most organizations are investing in classroom-style workshops, daylong seminars, or one-size-fits-all programs that check the training box. But if you’ve ever found yourself wondering, “Why aren’t our managers applying what they’ve learned?” - you’re not alone. 

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Managers Don’t Make Sales

3/27/2025

 
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By Cal Thomas, Sandler Training Morristown
Many sales managers earn their promotions from within the sales team—not necessarily as the top performer, but as someone consistently among the best. They’re also often proficient in handling weekly administrative tasks. These are valuable traits, but they aren’t the primary measure of a manager’s success. A sales manager’s main role isn’t to make sales but to develop their team’s ability to sell—including taking over the deals they once closed themselves.  For many, this shift is challenging. 

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Lead to Win: Strengthening Your Market Position with Stronger Leadership

3/27/2025

 
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By Laura Crothers, Crothers Consulting
“Your collective leadership is only as good as your weakest leader."  I heard this statement over 15 years ago at a leadership development conference, and it hit me like a brick. At the time, I was part of a small leadership team. One leader stood out—not for the right reasons. He was technically brilliant but struggled as a people leader; high turnover in his department, micromanaged employees afraid to speak up and peers who dreaded meetings with him because of his argumentative nature. Yet, we tolerated it because of the “value” he brought and the results he delivered. 

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10 Steps to Enhance Cybersecurity

2/28/2025

 
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By Gennifer Biggs, Exigent Technologies
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Whether your business is a small retail store or a midsized family law practice, cybersecurity is paramount to safeguarding assets and operations against sophisticated threats that disrupt and derail your organization. This quick guide outlines 10 essential steps to assess and fortify your cybersecurity posture, creating organizational resilience.

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Sales Leaders Act - They Don't React!

2/20/2025

 
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By Cal Thomas, Sandler Morristown
Great sales leadership isn’t about dictating outcomes; it’s about guiding change through collaboration. As sales leaders, we often encounter resistance when introducing new strategies. What sets proactive leaders apart is their ability to navigate these situations with empathy, curiosity, and clarity. Let’s consider the following story:

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