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MCCC Blog

Click Here to submit an article for our blog. 
Note: The views and opinions expressed here are those of the authors and do not necessarily reflect the position of the Morris County Chamber of Commerce.

Sales Leaders Act - They Don't React!

2/20/2025

 
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By Cal Thomas, Sandler Morristown
Great sales leadership isn’t about dictating outcomes; it’s about guiding change through collaboration. As sales leaders, we often encounter resistance when introducing new strategies. What sets proactive leaders apart is their ability to navigate these situations with empathy, curiosity, and clarity. Let’s consider the following story:

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Reassessing and Re-engaging With Your Team

2/20/2025

 
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By Karen J. Williams, Crothers Consulting
With the new year under way, we believe this presents an opportunity for business leaders to re-engage with their employees and position your organizations for strength. Here are some considerations and our related services to support you in this effort.

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Find Your Purpose: How Your 'Why' Fuels Sales Growth and Fulfillment

1/23/2025

 
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By Cal Thomas, Sandler Morristown
Why Your "Why" Matters: The Key to Sales Success in 2025 
David Sandler, the founder of our company, taught that success isn’t just about hitting quotas or closing deals; it’s also about adapting to challenges, growing personally and professionally, and finding fulfillment in your work. This multi-dimensional understanding of success is worth examining closely in the month of January, as we launch a new year, set new goals, and face new challenges. And that means stepping back and taking the time to ask ourselves an important question: Why do we do what we do each working day? 

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Reflection and Planning: Setting the Stage for Growth

1/23/2025

 
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By Laura Crothers, Crothers Consulting
​As we step into a new year, there’s something powerful about taking a moment to pause and reflect. In the rush of daily tasks and deadlines, it’s easy to keep moving forward without stopping to take stock of where we’ve been. But I’ve found that the most meaningful growth—both for individuals and organizations—happens when we take the time to reflect on the past and thoughtfully plan. 

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What a Potential TikTok Ban Means for YOUR Business

1/15/2025

 
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By Amanda Hollenbeck, Blue Cat Marketing
TikTok has been all over the news lately, with talks of bans and restrictions happening in different parts of the world. Whether you’re obsessed with TikTok, post there regularly, or have never even opened the app, one thing’s for sure: this could impact your business. Maybe you’re thinking, “I’m not on TikTok, so why should I care?” Here’s the deal: What happens to a platform as big as TikTok sends shockwaves through the digital space. It’s not just about losing an app; it’s about what this shift means for social media, marketing, and how businesses like yours connect with customers. Let me break it down.

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Mastering Business Continuity: 4 Essential Steps

11/27/2024

 
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By Gennifer Biggs, Exigent Technologies
The statistics are clear: When a major disruption impacts an organization, 40% of small businesses never reopen, and an additional 25% that manage to reopen end up failing within the year. That means safeguarding your company against disruptions is not merely a matter of choice; it's a strategic imperative. While backup and disaster recovery (BDR) solutions are vital components, they represent only a segment of the broader framework known as business continuity planning (BCP). 

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Accelerate Deal Velocity .... by Driving Success Through Action and Collaboration

10/24/2024

 
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By Cal Thomas, Sandler Morristown
​
Let’s talk about a mindset that can quickly accelerate your sales cycle: a bias toward action. An action bias can break down barriers, foster stronger collaboration, and drive measurable increases in deal velocity for every salesperson on the team. This kind of mindset assumes that doing something is better than doing nothing, that taking the initiative is better than waiting for permission or the perfect conditions. We live in an imperfect world, and that means that assuming bias toward action is a key to success in sales—and in our broader professional journey.

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Sales Leaders: Are You Filling the Right Skill Gap?

9/19/2024

 
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By Cal Thomas, Sandler Morristown

​To optimize team performance, it’s essential that sales leaders understand the difference between cohort skill gaps and individual skill gaps.
 
By understanding and addressing these gaps strategically, sales leaders can drive better results. 

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Succession Planning in a Family Business

9/19/2024

 
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By Deb Wijnberg, Crothers Consulting
Succession planning is a critical aspect of any business, but it takes on a unique level of importance and complexity in family-owned enterprises. Unlike publicly traded companies where leadership changes may involve professional executives with no emotional ties to the business, the family businesses we work with intertwine personal relationships with professional roles. The process of transitioning leadership requires careful planning, clear communication, and an understanding of both business and family dynamics.  

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For Sales Professionals - Don’t Put Out the Fire Too Early

8/22/2024

 
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By Cal Thomas, Sandler Morristown
​
Here’s a gut-check question for sales leaders: When salespeople come to you with a problem, is your first instinct to hand them the solution? Is that your default setting: simply putting out whatever fire the rep identifies for you? Because you think doing so will save time? 
 
Or … do you look for ways to create an adult-to-adult conversation that empowers them to find their own solution to whatever issue they’re facing? 

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The Benefits of a Trust Based Culture

8/22/2024

 
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by Alwyn Dias, Crothers Consulting
Building a trust-based culture within a company requires intentionality, consistent communication, and an environment where transparency, accountability, and respect are valued.   
A trust-rich culture boosts employee satisfaction and allows for stronger retention.  A recent report that said high-trust organizations see 74% less stress, 106% more energy at work, 50% higher productivity, and 76% more engagement among employees compared to low-trust companies.   

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The New Type A Knows How to Bridge the Gap by Between Health and Success

8/22/2024

 
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By John Allen Mollenhauer “JAM” Performance Lifestyle® Insights, Founder the REGENUS CENTER. 

Hey, All, You Type A’s: The New Type A Knows How to Bridge the Gap by Between Health and Success - In today’s fast-paced world, where high achievement is often synonymous with relentless work ethic, it’s easy to fall into the trap of thinking that success requires sacrificing your health and living constantly tired. But what if I told you that the key to true, sustainable success isn’t about pushing harder but about performing smarter? 

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For Sales Professionals, Drama = The Opposite of Keeping Pace with Change

7/18/2024

 
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By Cal Thomas, Sandler Morristown
​Have you ever been thrown a new situation on the job, or been asked to deal with a sudden development or requirement that you didn’t understand at first? Have you ever been confronted with an unexpected change that affected your ability to connect with, and deliver value to, a prospect? Have you ever felt like a buyer, a colleague, or a superior dumped a problem in your lap, a problem you really didn’t feel ready to solve? We all have. Now comes the tough follow-up: Were you ever tempted, even for a moment, to respond to the new situation you faced from one of these three points of view? 

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Two Simple Sandler Questioning Rules That Improve Closing Ratios

4/25/2024

 
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By Cal Thomas, Sandler Morristown
As sales professionals, it’s our job to determine our prospective buyer’s pain. How? By asking the right questions at the right time and in the right way. When we do this, our closing ratios improve. When we don’t, those same ratios get worse. Of course, we all want better closing ratios. That means we will want to start from the position that there is no room in our world for mind-reading.  

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Embracing Generational Diversity: A Manager's Guide

4/25/2024

 
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Published by Crothers Consulting, April 2024
​In today's evolving workforce, managers are faced with a unique challenge: leading teams comprised of Baby Boomers, Gen X, Millennials, and Gen Z.  

​Each generation brings its own set of strengths, perspectives, and communication styles, resulting in a unique mix of experience within the team. 

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Sell Like You Don’t Need the Business

3/21/2024

 
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By Cal Thomas, Sandler Morristown
You may have heard the old saying that 90 percent of success happens between the ears. That’s easy enough to say. But what does putting this principle into practice really mean? What does it look like when it shows up, in a discussion with a prospective buyer, as part of who we really are?

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What Is Your Buyer’s Journey – And How Does It Affect Your Selling Strategy?

2/22/2024

 
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By Cal Thomas, Sandler Morristown
Not all buyers have the same priorities … but sometimes we make the mistake of imagining they do. The buyer’s journey has certain discrete stages. It’s our responsibility as sales professionals to understand these stages, identify the priorities that connect to each stage, and then adapt to those priorities. ​ An important early stage of this journey is called Engagement. This is where buyers start talking about what they think they need. 

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The Delegation Dilemma

2/6/2024

 
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By Frank Faeth, Senior Consultant, Crothers Consulting
Learning how to delegate is nothing short of an existential crisis for some leaders. It’s been interesting to witness how shifts in the workplace environment these last few years have forced leaders into releasing the reins on their teams, uncovering revelations that wouldn’t have necessarily happened otherwise. 

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When Your Foot Hurts, You're Probably Standing on Your Own Toe

1/25/2024

 
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By Cal Thomas, Sandler Morristown
As salespeople, we can sometimes be our own worst enemy when it comes to communicating or interacting with buyers. There’s a Radiohead song called “Just,” with a lyrical hook that says, “You do it to yourself.” That’s pretty much the soundtrack to the modern sales professional’s life.  We don’t always want to believe it, but the hard truth is, when there’s a problem, the odds are pretty good that we did it to ourselves. 

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The VUCA Challenge: Why Technique Is Not Enough

12/28/2023

 
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By Cal Thomas, Sandler Morristown
​
David Sandler’s famous Success Triangle looks like this: 
• Attitude is what happens between your ears.
• Technique is what you learn to do.
• Behavior is what you do consistently—what you put into practice. 
Those three corners on the triangle can drive our ascent to our fullest and highest potential, not just in sales, but in life. ​

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Your Secret Weapon for Customer Success: Quarterly Value Reviews

11/22/2023

 
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By Cal Thomas, Sandler Morristown
Key customer accounts are like vast fields of dark, rich, fertile soil.  Your selling and serving teams have the seeds of growth in hand. But to grow or even retain important accounts, you must deliver success on the customer’s terms. That means maintaining high-level client executive relationships is essential. And these relationships must be based on value, as defined from the client’s perspective.

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The "FORCE MULTIPLIER" Most Sales Teams Don't Bother to Deploy

9/21/2023

 
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By Cal Thomas, Sandler Morristown
One of the most powerful ideas for maximizing team sales productivity is a surprisingly simple one: “Don’t buy back tomorrow what you sold today.”  At Sandler, we believe that sales process and methodology ought to be consistent across all seller roles. Having different parts of the sales team learning and executing different approaches results in a siloed strategy. That not only wastes resources, but it also sends inconsistent signals to clients and customers, and it undermines the customer experience. 

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The One Technique That Empowers You to Run a Great Sales Meeting

8/21/2023

 
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By Cal Thomas, Sandler Morristown
What’s the key to running a great sales meeting?  At Sandler, we teach that success in this critical area lies in learning to propose a specific type of agreement before anything of consequence happens between the participants -- an agreement about what, exactly, is going to take place during the discussion that’s about to unfold. The act of proposing this agreement levels the psychological playing field between buyer and seller. Which is why this particular technique, known as the up-front contract, is such a game-changer. 

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Say Goodbye to Burning Out

7/20/2023

 
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By John Allen Mollenhauer “JAM” Founder of Regenus Center
Let me briefly introduce you to the idea of living a Performance Lifestyle® (PL).  A performance lifestyle is for individuals who are driven and aspire to achieve their ambitious goals without burning out, or coping with a hidden downward spiral, that causes many high achievers to sacrifice their health for success.  In a Performance Lifestyle, the primary emphasis is staying grounded in what you really are, in the right relationship with who you are, so that you’ve got the highest level of control over how you achieve your goals.  Also, making sure your body is regularly recharged, recovered, restored, and rejuvenated with what’s becoming more popularly known as life force energy.  You need high levels of life force energy to maintain the health and high performance you need to succeed with good quality of life. Gone are the days when willing yourself through tiredness, exhaustion or fatigue is a smart strategy for performing well.  

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Ask This One Powerful Question … Before You Agree to Deliver A Presentation

7/20/2023

 
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By Cal Thomas, Sandler Morristown
​When a prospect asks you to deliver a presentation, do you instantly agree?  Lots of salespeople do. Sometimes it’s because they’re excited about the possibility of engaging directly with a person they haven’t been able to meet yet.  Sometimes it’s because they think that any sign of interest from a prospect should be quickly rewarded. And sometimes it’s because they just love being the center of attention!  But in reality, none of these justifications are strategically sound reasons for a salesperson to agree to deliver a formal presentation.  Here’s why. ​

Read More
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