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Note: The views and opinions expressed here are those of the authors and do not necessarily reflect the position of the Morris County Chamber of Commerce.
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 By James Robinson, Legacy Business Partners
A missed phone call at a medical practice can look harmless. The front desk is helping a patient. Someone is checking in. Another caller is already on the line. The phone rings a few times, then stops. But that missed call may have been a new patient ready to schedule an appointment. And when enough of those calls go unanswered, the financial impact can be much larger than most practices realize. The real cost of a missed call isn't simply the value of one appointment; it can include lost patient revenue, wasted marketing spend, lost staff productivity, and the lifetime value of a patient who chooses another provider instead.  By Ken Yanicky, Feury Image Group
We talk a lot about workforce readiness–what people need to become ready for work: education, skills, training and experience. Employers invest significant time and resources recruiting the right people and preparing them for their roles. But being qualified for a job and being fully equipped to succeed in it aren’t exactly the same thing. What are we doing to make sure people have what they need to do their best work once they’re on the job? It’s a question worth considering throughout the year.  By Cal Thomas, Sandler Northern New Jersey
Experienced salespeople usually have a pretty good sense of where a sales conversation could run into trouble. Maybe the prospect has been working with the same provider for ten years. Your price might be higher than the competition. You may not have a local warehouse, or your implementation timeline may be longer than the prospect would prefer. Whatever it is, there are often issues we can see coming well before the prospect raises them. The question is what we do with that information.
 By John Allen Mollenhauer “JAM” Creator of The Energy First Path
Business professionals are taught to manage time, money, people, priorities, and performance. But rarely are we taught to manage the resource that makes all of those things possible: our personal energy. We build demanding lives, pursue meaningful goals, and expect our bodies and minds to keep up. Recovery gets whatever time remains—usually after the work is finished, the family is cared for, and the day’s responsibilities have been met. In other words, we put energy last.
 By Cal Thomas, Sandler Northern New Jersey
I've sat through more pipeline reviews than I can count. Some are encouraging. Others are painful. Not because the numbers are bad, but because everyone in the room knows they're looking at fiction. There are deals that haven't moved in months. Prospects who are "still interested." Opportunities with close dates that keep drifting from one quarter to the next. Nobody intends to be dishonest, but hope has a funny way of finding its way into a CRM. The longer I've worked with sales teams, the more I've come to believe that a pipeline isn't really a forecasting tool. It's a reflection of how we sell.
 By John Allen Mollenhauer (JAM), Founder, Regenus Center | Creator of The Energy-First Path™ by Performany™
Why the Business World Needs to Stop Putting Energy Last: The Energy-First Path™ As a member of the Morris County Chamber of Commerce, I spend a lot of time around business owners, professionals, entrepreneurs and service providers. We talk about growing our businesses, finding customers, managing people, improving productivity and making better use of our time. But there's one business resource I don't think we talk about nearly enough: Our energy.
 By Frank Vizzuso, Exigent Technologies
One of the things we enjoy most about working with businesses across NJ is hearing what's on their minds. Whether the conversation starts with growth, hiring, customer service, or preparing for the year ahead, it almost always finds its way to technology eventually—not because they're interested in technology for its own sake, but because it's become woven into nearly every part of running a successful modern business. What's interesting is how those conversations have changed over the past few years.  By Cal Thomas, Sandler Northern New Jersey
The Hidden Reason Your Sales Conversations Aren't Converting One of the biggest misconceptions in sales is believing that a successful meeting is one where the prospect listens attentively while you explain your solution. It feels productive. They're engaged. They're nodding. They're asking for your brochure. But according to the Sandler Selling System, that's often a warning sign, not a success.
 By John Allen Mollenhauer “JAM”, Founder Performany & the Regenus Center
Why Professionals, Business Owners, and Executives Need More Than Traditional Health Advice Over the past thirty years, I've studied health, recovery, human performance, and what gives people the energy to live freely, fully, and well. I've also spent those same years building businesses, supporting employees, raising a family, paying bills, navigating setbacks, and carrying the weight that comes with trying to build something meaningful. Somewhere along the way, I realized something that completely changed the direction of my work.  By Bob Namar, Feury Image Group
Every Interaction Is Branding. Think about the last time you visited a business for the first time. Before anyone said a word, you'd already formed an opinion. When you're busy running a business, it's easy to see it the way you always have. You're focused on today's customers, appointments, deadlines, and emails. You know where to park, which door to use, and how everything works. Long before someone becomes a customer, client, patient, donor, or referral partner, they're already forming impressions.  By Gennifer Biggs, Exigent Technologies
When most people think about cybercrime, they picture the dramatic stories that make the news—a major company locked out of its systems by ransomware, a high-profile website taken offline, or sensitive data posted on the internet. Those events certainly happen, and they deserve the attention they receive, but they're not always the attacks that keep us up at night. In many cases, the most expensive cyber incidents begin with something far less dramatic.
The Biggest Mistake Successful Professionals Make: Trying to Solve an Energy Problem with Psychology6/25/2026
 By John Allen Mollenhauer “JAM”, Founder Performany & the Regenus Center
Every day, successful professionals wake up focused on goals: Growing the business. Leading the team. Serving clients. Increasing revenue. Supporting their family. Making an impact. What many don't realize is that every one of those objectives requires energy: Building a business costs energy. Leading people costs energy. Making decisions costs energy. Pursuing a mission costs energy. The more successful, ambitious, and responsible you become, the more energy your life demands. Yet most people never learn how to manage that reality.
 by John Allen Mollenhauer, Founder Performany, and the Regenus Center
As Information Demand Rises, Energy Demand Rises With It — for Machines and Humans Alike Recently, I had the opportunity to present this idea as Gold Sponsor of Business Connections, and the response afterward was immediate. Not because people disagreed with it. Because they felt it. You could see it on people’s faces. Entrepreneurs. Professionals. Business owners. Executives. High-striving people carrying enormous responsibility while quietly depleting. And honestly, I think we’re finally reaching a point where we need to have a much bigger conversation about energy. |
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