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Note: The views and opinions expressed here are those of the authors and do not necessarily reflect the position of the Morris County Chamber of Commerce.

Importance of E-Government for Business in COVID Times

1/20/2021

 
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by Matthew Zuccaro, Digital Strategy Associates LLC

​The development of new information and communication technologies (ICT), have revolutionized the delivery of public services as well as the interaction between business owners and their government. This has become more apparent during COVID times as pandemic driven closures has increased the pressure for the transition of more government services online.
Incorporating many aspects from the private sector, including e-commerce functionality and social media engagement, many national and local agencies have invested in robust E-Government platforms capable of providing a plethora of online services. Through the Internet, government agencies have gained the ability to provide their constituents with digital access to tax payments, form submissions, public records, and the dissemination of vital information.

The development of the internet and the web presented a key opportunity for government to provide higher quality services directly to citizens in innovative ways at lower cost. The State of New Jersey has been a leader in adding online services for businesses through the Business Gateway Portal which allows online business registration among other services.

While the emergence of the World Wide Web two decades ago has propelled the conveyance of government services and information through the Internet, E-Government, has actually existed since the 1950’s, when public entities began acquiring computers. Beginning in the 1960’s the widespread use of computers for holding financial information for government, transitioned to a wider range of “front” offices or mainstream administrative settings, eventually culminating with their integration into the World Wide Web in the 1990’s.

E-government can have a transformative effect on how citizens, especially business owners, interact with their government since it provides stakeholders with a medium to directly engage their elected officials and state. The growing digitization of government achieves some kind of joined-up e-governance where the website facilitates one-stop services for citizens across a whole range of services and various tiers of local, state, and federal government. As technology continues to evolve, so will the delivery of government services to its citizens.

by Matthew Zuccaro, Digital Strategy Associates LLC

https://digitalstrategyllc.com/

Comments are closed.

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    Please Note: The views and opinions expressed here are those of the authors and do not necessarily reflect the position of the Morris County Chamber of Commerce.
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©2023 Morris County Chamber of Commerce  |  A 501(c)(6) nonprofit membership organization
  • JOIN
    • Become a Member
    • Premier Membership
    • Membership Inquiry
    • The Value of Membership >
      • Grow Your Business
      • Build Your Brand
      • Professional Development & Education
      • Government Advocacy
      • Community Outreach & Volunteering
    • New Member Survey
  • About
    • Chamber Team
    • Our Mission
    • Our President
    • Board of Directors
    • Morris Business Cabinet
    • President's Circle
    • Ambassadors Council
    • What Members Are Saying >
      • Share a Testimonial
    • Frequently Asked Questions
    • Forums & Committees >
      • Business Development Forum
      • Business Strategy Exchange
      • Health & Wellness Forum
      • Human Resources Committee
      • Not For Profit Roundtable >
        • Nonprofit Donations
      • Real Estate Forum
      • Sustainability Forum
      • Tech Trends
      • Women in Business Program
      • Young Professionals Forum
      • Monthly Agenda Submission Form
    • Code of Conduct & COVID Policy
  • Membership
    • Member Benefits
    • Member to Member Deals
    • Member Exchange Online Community
    • Member Marketing Opportunities
    • Grand Opening Support
    • Conference Room Usage
    • Member Referral Bonus
    • Connect to Morris Job Bank
  • Events
    • Chamber Event Calendar
    • Member Events Calendar
    • Signature Events & Programs
    • NFP Nominations 2023
    • Not For Profit Conference Scholarship App
    • Golf Committee Volunteers
    • Golf Donations 2023
    • Submit an Event Idea
  • Directory
    • Searchable Business Directory
    • Member Spotlights
    • Nonprofit Organizations >
      • Not for Profit Spotlight
    • Legal Resources >
      • Employment Law
      • Commercial Services
      • Business Representation
      • General Legal
    • Enhance Your Directory Listing
  • News & Info
    • Certificate of Origin
    • Business Resources
    • Chamber Magazines
    • News Around the Chamber >
      • Around the Chamber Archive
      • Submit a Press Release
      • Submit a Neighbors Helping Neighbors Story
    • MCCC Blog >
      • Contribute to Our Blog
    • MCTV Let's Talk
    • Actionable Advice Video Library
  • Programs
    • Economic Development Corp
    • EDC Business Counseling
    • Public Policy Series
    • Leadership Morris >
      • Leadership Morris FAQs
      • Leadership Morris Application
      • Leadership Morris Program
      • Leadership Morris Alumni Council
      • Renew LMAA Membership
    • Women In Business >
      • Women in Business Mastermind
      • Women in Business Executive Round Table
      • Women in Golf Program
    • Entrepreneur Round Table
    • Intern Morris >
      • Available Internships
      • Hiring An Intern?
      • Hire an MCVSD Intern
    • Thrive Morris
  • Member Portal