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Note: The views and opinions expressed here are those of the authors and do not necessarily reflect the position of the Morris County Chamber of Commerce.

Importance of E-Government for Business in COVID Times

1/20/2021

 
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by Matthew Zuccaro, Digital Strategy Associates LLC

​The development of new information and communication technologies (ICT), have revolutionized the delivery of public services as well as the interaction between business owners and their government. This has become more apparent during COVID times as pandemic driven closures has increased the pressure for the transition of more government services online.
Incorporating many aspects from the private sector, including e-commerce functionality and social media engagement, many national and local agencies have invested in robust E-Government platforms capable of providing a plethora of online services. Through the Internet, government agencies have gained the ability to provide their constituents with digital access to tax payments, form submissions, public records, and the dissemination of vital information.

The development of the internet and the web presented a key opportunity for government to provide higher quality services directly to citizens in innovative ways at lower cost. The State of New Jersey has been a leader in adding online services for businesses through the Business Gateway Portal which allows online business registration among other services.

While the emergence of the World Wide Web two decades ago has propelled the conveyance of government services and information through the Internet, E-Government, has actually existed since the 1950’s, when public entities began acquiring computers. Beginning in the 1960’s the widespread use of computers for holding financial information for government, transitioned to a wider range of “front” offices or mainstream administrative settings, eventually culminating with their integration into the World Wide Web in the 1990’s.

E-government can have a transformative effect on how citizens, especially business owners, interact with their government since it provides stakeholders with a medium to directly engage their elected officials and state. The growing digitization of government achieves some kind of joined-up e-governance where the website facilitates one-stop services for citizens across a whole range of services and various tiers of local, state, and federal government. As technology continues to evolve, so will the delivery of government services to its citizens.

by Matthew Zuccaro, Digital Strategy Associates LLC

https://digitalstrategyllc.com/

Comments are closed.

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    Please Note: The views and opinions expressed here are those of the authors and do not necessarily reflect the position of the Morris County Chamber of Commerce.
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©2022 Morris County Chamber of Commerce  |  A 501(c)(6) nonprofit membership organization  |  Site Map
  • About
    • Chamber Team
    • Our Mission
    • About Our President
    • Board of Directors
    • Morris Business Cabinet
    • Ambassadors Council
    • What Members Are Saying >
      • Share a Testimonial
    • Frequently Asked Questions
    • Forums & Committees >
      • Monthly Agenda Submission Form
      • Women in Business Program Chair Application
      • Business Development Forum
      • Business Strategy & Tactics Forum
      • Environmental & Sustainability Forum
      • Government Affairs
      • Health & Wellness Forum
      • Hispanic & Diversity Business Forum
      • Human Resources Committee
      • Not For Profit Roundtable >
        • 2021 NFP Excellence Award Honorees
        • Nonprofit Donations
        • Not For Profit Conference Scholarship App
      • Tech Talk Forum
      • Women in Business Program
      • Young Professionals Forum
    • Staff Forms - Internal Use Only
  • Membership
    • Join the Morris Chamber
    • Retail Restaurant Membership
    • The Value of Membership >
      • Grow Your Business
      • Build Your Brand
      • Professional Development & Education
      • Government Advocacy
      • Community Outreach & Volunteering
    • Member Benefits >
      • Member Exchange Online Community
      • Mobile App
      • Member to Member Deals
      • Healthcare Solutions
      • Member Marketing Opportunities
      • Enhance Your Directory Listing
      • Connect to Morris Job Bank
    • New Member Survey
    • Member Referral Bonus
    • Grand Opening Support
  • Events
    • Chamber Event Calendar
    • Member Events Calendar
    • COVID-19 Safety
    • Signature Events & Programs
    • Leaders in Business Nominations 2022
    • Submit an Event Idea
  • Directory
    • Searchable Business Directory
    • Nonprofit Organizations >
      • Not for Profit Spotlight
  • News & Info
    • Certificate of Origin
    • Chamber Magazines
    • Business Resources
    • Legal Resources >
      • Employment Law
      • Commercial Services
      • Business Representation
      • General Legal
    • News Around the Chamber >
      • Around the Chamber Archive
      • Submit a Press Release
      • Submit a Neighbors Helping Neighbors Story
    • MCCC Blog >
      • Contribute to Our Blog
  • Programs
    • Economic Development Corp.
    • EDC Business Counseling
    • Leadership Morris >
      • Leadership Morris FAQs
      • Leadership Morris Application
      • Leadership Morris Program
      • Leadership Morris Alumni Council
      • Renew LMAA Membership
    • Executive Council Program
    • Women In Business >
      • Women in Business Mastermind
      • Women in Business Executive Round Table
      • Women in Golf Program
    • Morris Chamber Toastmasters
    • Entrepreneur Roundtable
    • Thrive Morris
    • Work-Based Learning
    • Hiring An Intern?
  • MCTV
    • MCCC On-Demand
    • MCTV Let's Talk
    • Actionable Advice Video Library
    • Member Spotlights
  • Member Login