Concierge Veterinary Care Arrives in Northern NJ

Symbios Animal Health, a new entrant into the veterinary space, has just opened to serve Chatham and the surrounding communities. Over the last decade human medicine has experienced an ever-increasing number of options for the delivery of care; included among these new modalities, concierge medical practices have focused on curating care to meet the needs of their patients. Veterinary medicine, to the contrary, has remained stagnant in the client experience and delivery of care. Symbios Animal Health is looking to change this with a commitment to the highest-quality care with a distinct personal touch.

This unique concierge-style veterinary hospital will limit the doctor to patient ratio to 25% of the industry average while providing all routine services to their members. The all-inclusive curated veterinary care model that Symbios provides is focused on serving those who consider their pet part of the family and deserving of the same level of care as any of their other two-legged family members.

Symbios’ Chief Veterinary Officer and partner, Dr. Megan Armani said, “When approached with the idea I was most excited to have the time to build a relationship and deep connections with my patients and their families. As a former hospital owner I understand the stress on a doctor and the client to be moved through your appointment too quickly. I am committed to being there for our members.”

This focus on the relationship between the veterinary care team, patient and client is not new in veterinary medicine. However, as hospitals have grown, access to diagnostic tools has increased, and operational decision makers have frequently moved offsite, the level of personal touch has dwindled. Symbios is striving to bring the relationship back to the forefront - re-focusing on what has made veterinarians a part of your family for years.

While the aspirations of Symbios are lofty, early adopters are experiencing the Symbios difference already. Aaron Freedman noted, “I truly feel as my veterinary care team has genuine concern not only for Oscar, but the team spends time to get to know my family. “

How the care is delivered may be a large driver for this feeling. Included with all memberships are same-day appointments, in-home wellness care and 24/7 access to telehealth care. Additionally, each member has their own dedicated patient advocate. Each advocate comes not just with veterinary hospital experience but also advanced training on nutrition and fostering the human animal bond. The Co-Founder and CEO of Symbios Animal Health, Dr. Nick Pope shared, “Seeing our team deliver on the vision of a next-level experience for our members combined with peace of mind and access to the best care inside an all-inclusive model, drives us to share this with the community.”

Symbios and their veterinary care team are committed to delivering “Exceptional Veterinary Care, As it Should Be.”

To Learn More About Symbios Animal Health, please contact:
Travis York
Chief Growth Officer
588 Main Street, Chatham, NJ 07928
Phone: 973-834-9008
[email protected]