Anserve, Inc. Earns CAM-X Award of Excellence

Anserve is incredibly honored to receive the Diamond Award, marking ten years of award-winning service excellence at Cam-X 2024 BUTLER, N.J. -- Anserve, Inc. of Butler, NJ has been honored with the exclusive 2024 Award of Excellence for 10 years. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry's Trade Association for providers of call center services including telephone answering and message delivery.

nserve, Inc. was presented with the Award recently at the CAM-X 60th Annual Convention and Trade Show in Tucson, AB. "Anserve is incredibly honored to receive the Diamond Award, marking ten years of award-winning service excellence at Cam-X 2024" says Tom Dalton, Director of Operations. "This year's conference in Tucson, Arizona, offered an array of outstanding sessions on Artificial Intelligence, Marketing, and Contact Center KPIs, reinforcing our commitment to elevating customer service standards."

"Our success is a true team effort, led by our Quality Assurance Department and rooted in our core values of accountability with a heavy customer centered focus. We are proud to continue delivering excellence in every call we handle." -Rob Ward President of Anserve, Inc.

Independent judges are contracted by CAM-X to evaluate message services over a six-month period. The scoring criteria include:
- Response Time
- Courteousness of Rep
- Accuracy of Call
- Knowledge of Account
- Overall Impression of Call

"Your outstanding organization has demonstrated unparalleled excellence and dedication to the industry, earning them this esteemed recognition. Congratulations on a well-deserved award." says CAM-X President Leslie Wilson. Now a ten-time winner, Anserve, Inc. States earned the Diamond Award for ten years. CAM-X extends its congratulations to the staff of Anserve, Inc. on their proven quality service to their customers.