Morris County Chamber of Commerce
  • JOIN
    • Become a Member
    • Premier Membership
    • What Members Are Saying >
      • Share a Testimonial
    • Membership Inquiry
    • The Value of Membership >
      • Grow Your Business
      • Build Your Brand
      • Professional Development & Education
      • Government Advocacy
      • Community Outreach & Volunteering
    • New Member Survey
    • Power of Connection
  • About
    • Chamber Team
    • Our Mission
    • Our President
    • Board of Directors
    • Morris Business Cabinet
    • President's Circle
    • Chamber Champions
    • Ambassadors Council
    • Inclusivity Advisory Council
    • Frequently Asked Questions
    • Code of Conduct & COVID Policy
  • Membership
    • Member Benefits
    • Forums & Committees >
      • Business Development Forum
      • Business Strategy Forum
      • Health & Wellness Forum
      • Not For Profit Roundtable
      • Real Estate Forum
      • RISE Morris: Young Professionals Forum
      • Women in Business Program >
        • WIB Event Committee
    • Member to Member Deals
    • Member Marketing Opportunities
    • Grand Opening Support
    • Conference Room Usage
    • Member Referral Bonus
    • Connect to Morris Job Bank
  • Events
    • Chamber Event Calendar
    • Member Events Calendar
    • Signature Events & Programs
    • Golf Donations 2025
    • Event Photos
    • Submit an Event Idea
    • CCM Grant-Supported Training
  • Directory
    • Searchable Business Directory
    • Nonprofit Giving Guide 2024
    • Member Spotlights
    • Legal Resources >
      • Employment Law
      • Commercial Services
      • Business Representation
      • General Legal
    • Enhance Your Directory Listing
  • News & Info
    • Electronic Certificate of Origin
    • Business Resources & Info
    • Chamber Magazines
    • News Around the Chamber >
      • Around the Chamber Archive
      • Submit a Press Release
    • MCCC Blog >
      • Contribute to Our Blog
    • Members' Bookshelf >
      • Members Library Submission
  • Programs
    • Economic Development Corp
    • EDC Business Counseling
    • Public Policy Series
    • CEO Round Table
    • Lead Morris >
      • Lead Morris Program
      • Lead Morris Alumni Council
      • LEAD Morris Alumni Directory
      • Lead Morris FAQs
      • Lead Morris Application
      • LEAD Morris News & Info
      • Share a LEAD Morris Testimonial
    • Women In Business >
      • Women in Business Mastermind
      • Women in Business Executive Round Table
      • Women in Golf Program
    • Entrepreneur Roundtable
    • Thrive Morris >
      • Thrive Morris Community Leaders
      • Thrive Morris Blog
      • Contribute to the Thrive Morris Blog
  • Member Portal

MCCC Blog

Click Here to submit an article for our blog. 
Note: The views and opinions expressed here are those of the authors and do not necessarily reflect the position of the Morris County Chamber of Commerce.

Rethinking IT: How Managed Services Can Elevate Your Business

5/22/2025

0 Comments

 
Picture
By Gennifer Biggs, Exigent Technologies
​​In a business climate defined by complexity and constant change, technology is both a powerful tool and a potential bottleneck. That’s why it’s common for growth-minded small and midsize businesses to explore the advantages of partnering with a managed services provider (MSP). Whether you’re wrestling with recurring IT issues, overwhelmed by cybersecurity, or simply seeking alignment between technology and your strategic goals, managed services can be a transformative solution.
​Managed Services 101: What Are They?
Managed services refer to the practice of outsourcing your organization’s IT operations to a third-party provider, known as an MSP. Rather than relying on an internal team—or reactive support from break-fix vendors—businesses engage MSPs to proactively monitor, maintain, and support their technology infrastructure. This typically includes:
  • 24/7 system monitoring and issue resolution
  • Basic cybersecurity management and guidance
  • Helpdesk support for end users
  • Strategic planning and IT consulting
  • Regular maintenance, updates, and patching
The result is a more reliable, secure, and scalable technology environment that supports day-to-day operations, improves productivity, and accelerates long-term business goals.
 
What About Pricing?
Most managed services are billed using a predictable monthly subscription. This helps businesses better manage their budgets. Pricing models are typically based on the number of users or devices under management and often include a core bundle of services with optional add-ons such as project work or enhanced cybersecurity. This approach makes it easier to scale support as your business grows and avoid unexpected costs from one-off service calls.
 
The Case for Managed IT Services
Managed services offer a proactive, scalable, and cost-effective alternative to traditional IT models. Instead of reacting to issues as they arise—or depending on non-IT staff to troubleshoot—businesses gain access to a full team of experts. These professionals proactively monitor and maintain systems, manage cybersecurity, and align IT resources with business goals.
This approach can reduce downtime, mitigate risk, and eliminate the unpredictability of emergency repairs or hidden technology costs. In fact, research from one technology industry association shows that many businesses save 25% or more on IT expenses when shifting to a managed model.
 
Is It Time to Consider a Change?
Organizations already working with an MSP may wonder from time to time if they’ve outgrown their current provider. ​Common red flags include poor responsiveness, lack of transparency, and failure to offer strategic guidance. If your MSP only reacts after problems occur, or if your team regularly complains about delayed service, it might be time to evaluate other options.
Ask yourself:
  • Are we getting proactive support or just patchwork solutions?
  • Do we understand what we’re paying for—and why?
  • Is our IT roadmap aligned with our growth strategy?
  • Do we trust our MSP as a long-term partner?
If the answers raise concerns, it’s not uncommon. Many businesses remain loyal to an existing provider out of fear—fear of disruption, of data loss, or of navigating a complex transition. But a reputable MSP will have a structured onboarding process to address those concerns and make the switch seamless.
 
What to Expect from a Quality MSP
A strong MSP will act as a strategic partner, not just a service vendor. The relationship starts with an in-depth onboarding process that includes a comprehensive IT assessment, the installation of monitoring tools, and a personalized roadmap for services. This structured approach ensures minimal disruption and builds a foundation for long-term success.
Clear, consistent communication is another hallmark of an effective provider. You should expect to be introduced to a dedicated account manager, receive guidance on how to engage with support systems, and be equipped with reference materials and training resources. All of this helps ease the transition and builds confidence in your new partner.
 
Taking the Next Step
Whether you’re new to managed services or considering a change, the decision shouldn’t be taken lightly—but it also doesn’t need to be intimidating. By asking the right questions and focusing on the business outcomes you want to achieve, you can find an MSP that truly supports your goals.
Technology should never be a source of stress or distraction. When managed well, it becomes a powerful driver of productivity, resilience, and growth. That’s the promise of managed services—and for many businesses, it’s a promise worth exploring.
 
Download our comprehensive guide to managed IT services
 
Since 1997, Exigent Technologies has combined technical experience and a can-do attitude to consistently deliver exceptional service as a managed IT services provider based in Morristown, NJ. We believe in fostering long-term, strategic partnerships with our clients by actively engaging in their success. This collaborative mindset allows us to align technology with our clients' objectives, creating a tailored IT roadmap that helps them stay ahead of the competition. That's our proven, distinctive Exigent Method. Our commitment to true partnership, integrity, and outstanding support is reflected in our average customer tenure of a decade or more. For more information, visit exigent.net, call 1.877.EXIGENT, or email [email protected].
0 Comments



Leave a Reply.

    Archives

    June 2025
    May 2025
    April 2025
    March 2025
    February 2025
    January 2025
    December 2024
    November 2024
    October 2024
    September 2024
    August 2024
    July 2024
    June 2024
    May 2024
    April 2024
    March 2024
    February 2024
    January 2024
    December 2023
    November 2023
    October 2023
    September 2023
    August 2023
    July 2023
    June 2023
    May 2023
    April 2023
    March 2023
    February 2023
    January 2023
    December 2022
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    March 2020
    February 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019

    Categories

    All
    Around The Chamber
    Business Advice
    Business Development
    Business Edge Magazine
    Chamber News
    Coaching
    Entrepreneurs
    Events
    Finance
    Government Affairs
    Health & Wellness
    Home & Garden
    Human Resources
    IT
    Leadership Morris
    Legal
    Manufacturing
    Marketing
    Message From The President
    Nonprofit
    Real Estate
    Sales Strategy
    Seniors
    Strategic Planning
    Women In Business


    Please Note: The views and opinions expressed here are those of the authors and do not necessarily reflect the position of the Morris County Chamber of Commerce.
Picture
JOIN Us   |   CONTACT Us  |  LEARN About Membership  |  REGISTER for Events  |  FIND a Member Business  |  READ our Magazines  |  LEAD Morris |  FAQ

Picture
325 Columbia Turnpike, ​​Suite 101
Florham Park, NJ 07932 

​973.539.3882 | CONTACT US | ​MAP
STAY CONNECTED: ​SIGN UP FOR UPDATES!
The Power of Connection!  Your membership connects you to valuable resources, opportunities for business growth and rewarding relationships with fellow members. And you don't need to be based in Morris County to belong!  
Our Office Hours are Monday to Friday, 9 am to 5 pm.  If you plan to stop by, it's best to make an appointment to ensure that someone will be available for you; the staff is often out of the office hosting events or meeting with members.
Follow  Us! 
The Morris County Economic Development Alliance (The Alliance) is an affiliated 501c3 Nonprofit of the Morris County Chamber and includes the Morris County Tourism Bureau, the Morris County Economic Development Corporation and the Connect To Morris job board.

©2025 Morris County Chamber of Commerce  |  A 501(c)(6) nonprofit membership organization  |  Site Map
  • JOIN
    • Become a Member
    • Premier Membership
    • What Members Are Saying >
      • Share a Testimonial
    • Membership Inquiry
    • The Value of Membership >
      • Grow Your Business
      • Build Your Brand
      • Professional Development & Education
      • Government Advocacy
      • Community Outreach & Volunteering
    • New Member Survey
    • Power of Connection
  • About
    • Chamber Team
    • Our Mission
    • Our President
    • Board of Directors
    • Morris Business Cabinet
    • President's Circle
    • Chamber Champions
    • Ambassadors Council
    • Inclusivity Advisory Council
    • Frequently Asked Questions
    • Code of Conduct & COVID Policy
  • Membership
    • Member Benefits
    • Forums & Committees >
      • Business Development Forum
      • Business Strategy Forum
      • Health & Wellness Forum
      • Not For Profit Roundtable
      • Real Estate Forum
      • RISE Morris: Young Professionals Forum
      • Women in Business Program >
        • WIB Event Committee
    • Member to Member Deals
    • Member Marketing Opportunities
    • Grand Opening Support
    • Conference Room Usage
    • Member Referral Bonus
    • Connect to Morris Job Bank
  • Events
    • Chamber Event Calendar
    • Member Events Calendar
    • Signature Events & Programs
    • Golf Donations 2025
    • Event Photos
    • Submit an Event Idea
    • CCM Grant-Supported Training
  • Directory
    • Searchable Business Directory
    • Nonprofit Giving Guide 2024
    • Member Spotlights
    • Legal Resources >
      • Employment Law
      • Commercial Services
      • Business Representation
      • General Legal
    • Enhance Your Directory Listing
  • News & Info
    • Electronic Certificate of Origin
    • Business Resources & Info
    • Chamber Magazines
    • News Around the Chamber >
      • Around the Chamber Archive
      • Submit a Press Release
    • MCCC Blog >
      • Contribute to Our Blog
    • Members' Bookshelf >
      • Members Library Submission
  • Programs
    • Economic Development Corp
    • EDC Business Counseling
    • Public Policy Series
    • CEO Round Table
    • Lead Morris >
      • Lead Morris Program
      • Lead Morris Alumni Council
      • LEAD Morris Alumni Directory
      • Lead Morris FAQs
      • Lead Morris Application
      • LEAD Morris News & Info
      • Share a LEAD Morris Testimonial
    • Women In Business >
      • Women in Business Mastermind
      • Women in Business Executive Round Table
      • Women in Golf Program
    • Entrepreneur Roundtable
    • Thrive Morris >
      • Thrive Morris Community Leaders
      • Thrive Morris Blog
      • Contribute to the Thrive Morris Blog
  • Member Portal